What we collect
We collect certain information or data about you when you use www.summitstudios.co.uk www.opinionhub.co.uk or contact us using the website forms.
Questions, queries or feedback you leave, including your email address, if you contact Summit Studios Ltd your email address and subscription preferences when you sign up to our email alerts, and how you use our emails - for example whether you open them and which links you click on, your IP address, and details of which version of web browser you used as well as information on how you use the site, by using cookies and page tagging techniques.
The information we collect when you register for our database and for individual projects enables us to contact you for market research participation and to verify your identity. We ask for your name, telephone number, age, email address and partial address as well as other less sensitive information.
This information helps us to:
Send you our newsletters from time to time if you have requested this information
ensure that content from our site is presented in the most effective manner for you and for your device.
Provide you with information about upcoming market research projects which we feel may interest you, where you have consented to be contacted for such purposes.
Carry out our obligations arising from any contracts entered into between you and us.
To ensure we are providing respondents that match our clients recruitment criteria.
This information can be viewed by authorised people in Summit Studios Ltd, Opinion Hub and our suppliers The Bright Click Ltd to:
Improve the site by monitoring how you use it, gather feedback to improve our services, for example our email alerts , respond to any feedback you send us.
Where your information is stored
We store your information, whenever possible, on secure servers in the European Economic Area (EEA).
Some of our suppliers are based outside the EEA and therefore your information may be accessed outside the EEA. We have strict controls over how and why your information can be accessed.
When you sign up to our email alerts
We use Gmail for business for our email alerts.
Mail Chimp has staff based outside the EEA and stores your data in the United States. Mail Chimp is certified under the EU-US Privacy Shield framework. When you sign up to our email alerts, you agree to your data being stored in this way.
As a subscriber to our email alerts, we may contact you from time to time to ask for your feedback on how to improve our email alert service.
We will continue to send you email newsletters and details of upcoming projects until you tell us not to or use the unsubscribe option on any of our emails.
Keeping your information secure
We have procedures and security features in place to keep your information secure once we receive it. This is detailed in our Data Protection and Security Policy.
Disclosing your information
How long do we keep your information
If you subscribe to our main database we will keep your information until you unsubscribe, which is usually instant but can take up to 14 days. For individual projects or competitions we keep your information for up to 6 to 12 weeks after the project or competition has closed. 12 weeks being the longest we hold your information for.
The right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, rights in relation to automated decision making and profiling.
You can find out what information we hold about you and ask us not to use any of the information we collect, unless we have a lawful bias or legitimate business interest to need to do so. If you wish to exercise this right, please send your request to [email protected] and allow up to 14 days, although we will try to reply within 2 working days.
If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.
Summit Studios Ltd is a private limited company registered in England and Wales (Company Number 3840861 England), Registered address 48 Haseldene Road, London Colney, St Albans, Hertfordshire, ALT 1RT .
The new data protection requirements have a number of reasons by which we can use the personal information you provide to us. One of these is called ‘legitimate interests'.
This means that we have the potential to use your personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests. So, what does this mean? When you provide your personal details to us we may use your information to carry out checks regarding your previous research projects and research applications. Before doing this, though, we will also carefully consider and balance any potential impact on you and your rights.
Some typical examples of when we might use the approach are for preventing fraud, direct marketing, maintaining the security of our system, data analytics, enhancing, modifying or improving our services, identifying usage trends and determining the effectiveness of our campaigns and fundraising.
How we may use your personal information
To check that the information you provide to us is authentic and stable over time.
To ensure that you have not taken part in research within the period for previous research stipulated by end clients.
Your best interest: Processing your information to protect you against fraud when transacting on our website, and to ensure our websites and systems are secure.
Analytics: To use your personal information for the purposes of customer analysis, assessment, profiling, on a personalised or aggregated basis, to help us with our activities and to provide you with the most relevant information as long as this does not harm any of your rights and interests.
Due Diligence: We need to undertake due diligence on potential customers and business partners to determine if those companies and individuals have been involved or convicted of offences such as fraud, bribery and corruption.
We will also hold information about you so that we can respect your preferences for being contacted by us.
Before we use your personal information for our legitimate interests, we will always consider and balance any potential impact on you and your rights under data protection legislation and any other relevant law. Our legitimate business interests do not automatically override your interests – we will never use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Remember, you can change the way you hear from us or withdraw your permission for us to process your personal details at any time by using our contact form on the 'Contact Us' page.
Last Review Date: July 2019